The e-learning industry is continually redefining itself with the advancement of technologies, online learning techniques and learner expectations. With several thousand software tools available to organizations, it is easy to become lost trying to find the ‘right’ solution. Staying at the forefront of these advancements requires constant assessment, reassessment, and understanding and defining e-learning processes, systems and the capabilities required from all project resources. This model dives into 4 levels of development. 1) Cost/Benefit Analysis, 2) Instructional Design Process, 3) Instructional Design Systems, and 4) Instructional Design Capabilities to develop a course.